Busy with a customer? On the road? Closed for the day? HelloLine answers the calls you can’t and emails you the details. You call back when you’re ready.
The assistant uses the business information you approve. If it doesn’t know, it takes a message.
Catch the call. Choose the next step.
You stay in charge of quotes, bookings and follow-up. No promises made on your behalf.
Honest from the first hello.
Callers are told they’re speaking with an automated assistant. Clear, friendly and to the point.
PUT THE PRICE IN CONTEXT
What is one extra job worth to you?
Compare your average job value with the R999 monthly plan.
Gross revenue from 2 extra jobs at R750 each would cover the R999 subscription.
Illustrative revenue comparison, not a profit or results guarantee. Excludes labour, materials, tax, forwarding charges and extra minutes. Use your profit per job to assess profitability.
WORKED EXAMPLE
What a recovered enquiry could mean.
A small plumbing business
Imagine the owner receives two enquiries they would otherwise have missed, calls both customers back and wins two R750 jobs in a month.
2 jobs recoveredR1,500 gross job revenueR999 monthly plan
Revenue is before labour, materials, tax, forwarding charges and additional minutes.
ONE PURPOSE. ONE SIMPLE PLAN.
Be there for your customers. Even when you’re busy.
We’re welcoming founding pilot businesses in South Africa. See the assistant in action before deciding.
Additional minutes: R4/minute, with usage alerts. Your network may charge for call forwarding. VAT treatment, trial terms and full billing details confirmed before activation.
GOOD TO KNOW
Your questions, answered.
Do you compete with Meta AI / Muse?
HelloLine complements the tools you use for messaging by answering your business phone calls. Meta AI and Muse offer assistant experiences, including through WhatsApp. HelloLine captures phone enquiries and emails you the details, so you can follow up using your existing tools. The founding plan does not include a Meta AI or Muse integration.
When does the 7-day trial start?
Submitting the form does not start your trial. We first check suitability, prepare your assistant and agree the activation date and trial terms with you.
How do I cancel?
The founding plan is month-to-month and you can cancel anytime. Contact the pilot team to request cancellation. We’ll explain the billing and cancellation process before activation.
What happens after 200 minutes?
Additional answered minutes cost R4/minute. Usage alerts are included. Alert thresholds, minute rounding and billing details are confirmed before activation.
Does R999 include VAT?
VAT treatment and the full amount payable will be confirmed in your offer before activation. No payment or subscription starts by submitting this form.
What happens to recordings and transcripts?
We’ll explain whether your setup records calls or retains transcripts, which providers process the data, where it is stored and how long it is kept before activation. Read our privacy information or ask the pilot team for details.
Can I keep my existing business number?
Yes. The service receives calls forwarded from your existing number. We’ll check your network’s forwarding support with you before activation; carrier charges may apply.
Is this only for plumbers?
No. HelloLine is for small businesses across industries that need basic questions answered and useful messages captured. We’ll confirm whether your needs are a fit when we contact you.
What if the assistant doesn’t know the answer?
It takes a message for you to follow up. It is not intended to invent answers, give specialist advice, provide quotes or confirm bookings.
Do I need WhatsApp or new software?
No. The first version sends call summaries to your email. You handle follow-up using the tools you already use.
Which languages can it handle?
HelloLine supports English and Afrikaans. We’ll confirm your preferred language and business-specific answers during setup.
Am I signing up by submitting this form?
No. You are simply asking us to contact you. You only join after reviewing and accepting the pilot terms.
MEET THE FOUNDER
Built by a South African team.
HelloLine is built for South African business owners who can’t stop work every time the phone rings. The founding pilot lets you see whether it fits your business, with your answers and your decisions at the centre.
