Free 7-day trial
CALL ANSWERING FOR SOUTH AFRICAN PLUMBERS

On a plumbing job?
We answer.

Under a sink, on the road or finished for the day? HelloLine answers the calls you forward, captures the caller’s name, number, area and plumbing problem, and sends you the enquiry by email, WhatsApp or both. You handle quotes. Appointment bookings are available as an optional add-on; contact us for pricing.

AN ILLUSTRATIVE CALL

A leaking tap while you’re on a job.

CALLERMy kitchen tap is leaking. Can someone come tomorrow morning?

HELLOLINEI can ask the team to call you back about availability. May I take your name, number and area?

Scripted example. The exact assistant follows the information approved for each business.
WHAT YOU RECEIVE

The details you need to follow up.

  • Caller’s name and callback number
  • Suburb or service area
  • The plumbing problem
  • Preferred timing for a callback
CLEAR BOUNDARIES

Your assistant answers.
You make the decisions.

HelloLine does not diagnose plumbing faults or give repair advice.

It does not quote a price or promise emergency attendance.

With the optional booking add-on, HelloLine can book appointments using your agreed availability and booking rules. Otherwise, it takes an enquiry for you to follow up.

FOUR MONTHLY PACKAGES

From R260 per month excluding VAT.

Choose 50, 100, 200 or 400 answered minutes per month. Once-off setup: R130.43 for Starter, R43.48 for Small Business and no fee for Business or Busy Business, excluding VAT. Extra minutes cost R4.99 per minute excluding VAT. Try it free for 7 days with free trial setup and no obligation to subscribe. Cancel with 30 days’ notice.

Optional booking add-on — contact us for pricing. We discuss your booking setup and confirm the cost before you add it.

See all packages and three-minute call estimates

Keep your number. Get a dedicated number too.

Every agent has its own unique number. Advertise it as an additional business number, forward unanswered or after-hours calls from your existing number to it, or do both. Your network may charge for forwarded calls.

See how it works
FREE 7-DAY TRIAL

See whether HelloLine fits your business.

Your pilot is free for 7 days, no strings attached. Trial setup and onboarding are free. We arrange activation with you; submitting this form does not start a trial, subscription or payment.

Request your free 7-day trial.

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