HelloLine uses only service information your salon approves.
CALL ANSWERING FOR SOUTH AFRICAN SALONSWith a client?
With a client?
We answer the phone.
HelloLine answers calls you forward while your team is busy. It can use your approved service information, capture what the caller wants and send the enquiry by email, WhatsApp or both for your team to follow up. Add appointment bookings as an optional extra, using your agreed services and availability. Contact us for pricing.
AN ILLUSTRATIVE CALL
A colour enquiry during an appointment.
CALLERDo you offer hair colouring? I’d like to come in on Saturday.
HELLOLINEYes, the salon offers colour services. I can take your details so the team can discuss the right service and Saturday availability.
Scripted example. The exact assistant follows the information approved for each business.WHAT YOU RECEIVE
The details you need to follow up.
- Client’s name and callback number
- The service they are asking about
- Preferred day or time
- Stylist preference, when relevant
CLEAR BOUNDARIESYour assistant answers.
Your assistant answers.
You make the decisions.
It does not choose a treatment or give specialist hair or beauty advice.
With the optional booking add-on, it books appointments using your approved services, availability and booking rules. Otherwise, it captures an enquiry for your team to follow up.
FOUR MONTHLY PACKAGES
From R260 per month excluding VAT.
Choose 50, 100, 200 or 400 answered minutes per month. Once-off setup: R130.43 for Starter, R43.48 for Small Business and no fee for Business or Busy Business, excluding VAT. Extra minutes cost R4.99 per minute excluding VAT. Try it free for 7 days with free trial setup and no obligation to subscribe. Cancel with 30 days’ notice.
Optional booking add-on — contact us for pricing. We discuss your booking setup and confirm the cost before you add it.
See all packages and three-minute call estimatesKeep your number. Get a dedicated number too.
Every agent has its own unique number. Advertise it as an additional business number, forward unanswered or after-hours calls from your existing number to it, or do both. Your network may charge for forwarded calls.
See how it worksFREE 7-DAY TRIAL
See whether HelloLine fits your business.
Your pilot is free for 7 days, no strings attached. Trial setup and onboarding are free. We arrange activation with you; submitting this form does not start a trial, subscription or payment.