HelloLine does not diagnose faults or provide electrical safety advice.
CALL ANSWERING FOR SOUTH AFRICAN ELECTRICIANSHands on the job?
Hands on the job?
We take the message.
HelloLine answers calls you forward while you are working, driving or off duty. It captures the caller’s contact details, location and reason for calling, then sends the enquiry to you by email, WhatsApp or both for follow-up. Appointment bookings are available as an optional add-on; contact us for pricing.
AN ILLUSTRATIVE CALL
A tripping circuit while you’re unavailable.
CALLERThe power keeps tripping in part of the house. Can someone have a look?
HELLOLINEI can ask the electrician to call you back. May I take your name, number, area and a short description of what is happening?
Scripted example. The exact assistant follows the information approved for each business.WHAT YOU RECEIVE
The details you need to follow up.
- Caller’s name and callback number
- Property area
- A factual description of the issue
- Preferred timing for a callback
CLEAR BOUNDARIESYour assistant answers.
Your assistant answers.
You make the decisions.
It does not claim to dispatch emergency help or guarantee attendance.
You assess urgency, provide advice and quote. The optional booking add-on can book appointments using your agreed availability and booking rules.
FOUR MONTHLY PACKAGES
From R260 per month excluding VAT.
Choose 50, 100, 200 or 400 answered minutes per month. Once-off setup: R130.43 for Starter, R43.48 for Small Business and no fee for Business or Busy Business, excluding VAT. Extra minutes cost R4.99 per minute excluding VAT. Try it free for 7 days with free trial setup and no obligation to subscribe. Cancel with 30 days’ notice.
Optional booking add-on — contact us for pricing. We discuss your booking setup and confirm the cost before you add it.
See all packages and three-minute call estimatesKeep your number. Get a dedicated number too.
Every agent has its own unique number. Advertise it as an additional business number, forward unanswered or after-hours calls from your existing number to it, or do both. Your network may charge for forwarded calls.
See how it worksFREE 7-DAY TRIAL
See whether HelloLine fits your business.
Your pilot is free for 7 days, no strings attached. Trial setup and onboarding are free. We arrange activation with you; submitting this form does not start a trial, subscription or payment.